Mobyx

Privacy Policy

Last Updated: May 30, 2023 

Moby X Software Ltd. (“MobyX”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you use our MOBYXapp (“App”) and tell you about your privacy rights and how the law protects you. 

1. Important Information and Who We Are 

Moby X Software Ltd. (“MobyX”) is a software development company that offers the MOBYXapp, a tool designed to replace paper-based travel demand surveys. As the controller and responsible party for your personal data, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws and regulations. 

This privacy policy applies to all users of our MOBYXapp (“App”) and our websites. It is intended to provide you with information about how we collect, use, store, and protect your personal data, as well as your rights in relation to your personal data. 

If you have any questions about this privacy policy or our privacy practices, or if you would like to exercise any of your legal rights in relation to your personal data, please contact us: 

Contact Details 

We encourage you to read this privacy policy in full to ensure you are fully informed. If you disagree with the way we process your personal data as outlined in this policy, please refrain from using our App and services. 

2. The Data We Collect About You 

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: 

  • Identity Data: Includes username, gender, and age. 
  • Contact Data: Includes email address. 
  • Technical Data: Includes internet protocol (IP) address, your login e-mail, device information, and GPS traces. 
  • Usage Data: Includes information about how you use our App and services. 
  • Survey Data: Includes your responses to surveys that we might ask you to complete for research purposes. 

GPS Traces: When you use our App, we collect GPS traces to track your travel patterns. This data is used to analyze and improve transportation models and strategies. We take the privacy of your location data seriously and employ measures such as data anonymization and aggregation to protect your privacy. 

Please note that we do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. 

3. How We Use Your Personal Data 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: 

  • Where we need to perform the contract we are about to enter into or have entered into with you. 
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. 

Where we need to comply with a legal or regulatory obligation. 

4. Data Security 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

5. Data Retention 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

6. Your Legal Rights 

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

 

  • Request access to your personal data. 
  • Request correction of your personal data. 
  • Request erasure of your personal data. 
  • Object to processing of your personal data. 
  • Request restriction of processing your personal data. 
  • Request transfer of your personal data. 
  • Right to withdraw consent. 
 

7. Changes to the Privacy Policy and Your Duty to Inform Us of Changes 

This version was last updated on May 30, 2023. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. 

8. Compliance with General Data Protection Regulation (GDPR) 

MobyX is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have a robust and effective data protection program in place which complies with existing law and abides by the data protection principles of the GDPR. 

  • Lawfulness, fairness, and transparency: We process personal data lawfully, fairly and in a transparent manner in relation to the data subject. 
  • Purpose limitation: We collect personal data for specified, explicit and legitimate purposes and do not process it further in a manner that is incompatible with those purposes. 
  • Data minimization: We ensure that personal data is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed. 
  • Accuracy: We take every reasonable step to update or remove data that is inaccurate or incomplete. Individuals have the right to request that we erase or rectify erroneous data that relates to them, and we respect this right. 
  • Storage limitation: We keep personal data for no longer than is necessary for the purposes for which the personal data is processed. 
  • Integrity and confidentiality: We ensure appropriate security of the data we process, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures. 
  • Accountability: We accept responsibility for, and can demonstrate compliance with, the GDPR principles. 

We also respect the rights of data subjects under the GDPR, including the right to access, correct and delete personal data; the right to restrict or object to our processing of personal data; and the right to data portability. If you would like to exercise any of these rights, please contact us at [email protected]. 

9. Location Anonymity and Data Protection 

At MobyX, we understand the sensitive nature of location data and are committed to maintaining the anonymity of such data. We employ a variety of techniques and algorithms to ensure location anonymity: 

  • Data Aggregation: We aggregate location data to a level where individual movements cannot be identified. This means that we only analyze and store data in a way that shows general trends rather than specific routes. 
  • Geographic Masking: We use geographic masking techniques to add a level of uncertainty to the exact location data. This involves slightly altering the coordinates of a location in a way that is statistically unlikely to impact the overall data analysis but ensures the exact location cannot be determined. 
  • Pseudonymization: We use pseudonymization to replace identifying fields within the data records. This means that the data can no longer be attributed to a specific data subject without the use of additional information. 
  • Data Minimization: We only collect and process the minimum amount of location data necessary for our services. This reduces the potential for personal identification. 

Secure Data Storage and Transmission:

All location data is stored and transmitted securely using encryption to protect against unauthorized access. 

Please note that while we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.